Privacy policy
How DataClyroX collects, uses and protects information you give us through this website.
What we collect
When you send an enquiry, book a consultation or request an estimate, we collect the details you enter: your name, email, company, role, phone (if given), industry and what you tell us about your project. We also record the page you came from and campaign tags in the link (such as utm_source), to understand which channels bring enquiries. We store a one-way hash of your IP address to prevent spam; we don't store the address itself.
How we use it
Only to reply to your enquiry, prepare estimates and proposals, arrange calls and keep a record of our conversation. We don't sell your information or add you to automated marketing sequences.
Cookies and tracking
This website uses no advertising or analytics cookies. Your browser's session storage remembers the first page and campaign tags of your visit so they can be attached to an enquiry you send.
Website chat (Meera)
Meera, the chat assistant on this website, is answered by an AI model running on our own server; your messages are not sent to any outside AI service. We don't store chat conversations: the conversation stays in your browser tab (session storage) until you close it. Only when you raise a ticket or request a call in the chat do we receive your details, your time zone, the country it suggests, and the last few messages of the conversation, so the team can reply. Meera can make mistakes and can't agree prices, deals or dates; the team confirms those in writing.
Third parties
Pages load fonts from Google Fonts. We don't share your enquiry with third parties except service providers who help us operate (for example email), and only as needed.
Retention and your rights
We keep enquiry records for as long as needed to respond and for reasonable business records, then delete them. You can ask us to access, correct or delete your information at any time.
Security
Enquiries are stored in a database accessible only to the DataClyroX team through a password-protected admin area, served over HTTPS.
Contact
Questions about this page: our contact form.
